Frequently Asked Questions
Everything you need to know about SimplifyAI's AI Assistants, packages, and services. Can't find what you're looking for? Get in touch with our team.
About SimplifyAI & AI Assistants
What is SimplifyAI and how does it work?
SimplifyAI provides ready-to-deploy AI Assistants for businesses. Our AI Assistants work across popular platforms like ChatGPT (with Gemini and Microsoft Copilot coming soon). Simply purchase, download the files, follow the setup guide, and start benefiting immediately.
What is an AI Assistant?
An AI Assistant is a pre-configured digital helper that runs inside popular AI platforms. They’re also known as Custom GPTs in ChatGPT, Gems in Google Gemini, and Agents in Microsoft 365 Copilot. Each one is tailored for a specific business task like writing social posts, answering customer queries, or validating business ideas, so you can save time and focus on what matters most.
What do I get when I purchase an AI Assistant?
Each AI Assistant comes with everything you need to get started, including:
- AI Assistants (Custom GPT's) Custom Instructions.
- Knowledge documents (if needed) to upload into the Assistant’s knowledge.
- AI Assistants profile image.
- Step-by-step install instructions to make setup easy.
Everything is included to help you get your Assistant up and running quickly and confidently.
Requirements & Platforms
What platforms do your AI Assistants work with?
Right now, our AI Assistants are built for ChatGPT. Support for Google Gemini and Microsoft Copilot is on the way. Join the waitlist to be first to know.
What do I need to use these AI Assistants?
To use our AI Assistants, you’ll need a ChatGPT paid subscription. View ChatGPT plans here.
Do I need technical expertise to use your AI Assistants?
Not at all! Our AI Assistants are designed to be user-friendly and require no technical background. We provide complete setup instructions and ongoing support to ensure you can use them effectively from day one.
Getting Started
How quickly can I get started?
Our AI Assistants can be installed within 10 minutes from purchase.
How do I receive my AI Assistant after purchase?
You’ll get an instant download link at checkout and a copy by email. Links remain active for 14 days with 3 download attempts.
Refunds & Support
Do you offer refunds?
Since these are instant digital downloads, refunds aren’t offered once delivered (except where required by law).
Do you provide support?
Yes. We offer email support for 7 days after purchase (setup/activation help only). We aim to reply within 3 business days.
Updates & Compatibility
Will I get updates in the future?
No. Updates are sold separately as new versions.
What if ChatGPT changes and my assistant stops working?
We design assistants to be durable, but since they rely on third-party platforms, compatibility may change over time.