Consistent Professional Tone Every email reflects your brand voice with clarity, warmth, and professionalism.
Empathy Made Easy Handles complaints and sensitive issues with calm, caring responses that reassure customers.
Faster Replies Ready-to-send drafts mean your team spends less time writing and more time helping.
Clear Next Steps Every message includes solutions, timelines, or actions so customers know exactly what to expect.
Error-Free Communication Proofread, accurate, and polished messages that reduce mistakes and build confidence.
Built for Kiwi Businesses
Designed with New Zealand small businesses in mind, this assistant uses NZ English spelling, a friendly local tone, and light touches of te reo Māori where appropriate. It helps you connect with customers in a way that feels natural, professional, and uniquely Kiwi.
Why You'll Love it
With this assistant, your team can stop worrying about what to write and focus on delivering great service. Whether it’s answering questions, handling complaints, or following up with care, you’ll always have clear, empathetic, and professional emails at your fingertips. Try it today and see how much easier customer service can be.
Frequently Asked Questions
Who is this assistant for? It’s designed for New Zealand small business owners and customer service teams who want consistent, high-quality email responses.
What kind of emails can it write? Everything from general enquiries and product questions to complaint handling, follow-ups, and feedback replies.
Will it sound like a real person? Yes, it writes in a friendly, professional, and empathetic voice, always signed off like a human, not a bot. You can further this by uploading your own brand voice guidelines to the assistants knowledge.
Can it handle customer complaints? Absolutely. It acknowledges issues, apologises appropriately, and provides clear resolution steps, all while keeping a calm and professional tone.
Does it use New Zealand spelling and style? Yes, it follows NZ English and uses a light, authentic Kiwi tone, including te reo Māori greetings where appropriate.